11.02.2009

This is a long, drawn-out post. Consider yourself warned and proceed at your own risk.

Ever feel like it's just going to be one of those days? Well, it's only 2pm and I'm ready to go back to bed, if that tells you anything about how my day is going.

First off, last night little W didn't sleep so well so both the hubby and I were up with him during various times of sleep-deprivation. So that meant morning came much too early for either of us.

Then we had a frantic morning with a tired and cranky baby, punctuated by the sound of something crashing and splattering out of the fridge. Cue my three-year-old, who knocked over a huge bowl of (yummy) Cafe Rio green sauce while trying to get out the fixings to make his own peanut butter and jelly sandwich.

Awesome.

So after cleaning and mopping up that lovely mess, it was time to head out to the doctor's office for W's 9-month checkup, which had had to be rescheduled to 2 weeks after he turned 9 months old because the doctor's office lost our appointment. No record of it whatsoever when I asked them about it. And even though it was their fault, they made me reschedule for 2 weeks later. But whatever, that's in the past, I'm not bitter about that particular mistake. :)

So today was the rescheduled visit. We walked in to find about 20 people in the waiting room, spilling out into the hallway. Great. I signed in, and proceeded to watch Parent Trap (the Lindsay Lohan version, not the original, which I really enjoy) for over an hour. In the meantime, people were being called in, but a lot of people were not, so I didn't think much of it. By the time that we had been waiting for an hour and 10 minutes, I finally went up to the counter to ask how long it was going to be. She asked for his name, and looked in her pile of charts and realized that his is not in the stack.

What?!

Apparently when we signed in, the receptionist was on the phone and too busy to remember to check us off when we put our name down.

Needless to say, we didn't even get our chart pulled or signed in until I went up to the counter and asked, after I had watched half of the movie. She promised me she would get us in next.

And still we waited. For another 20 minutes.

[It was at this point that I should have just left, but I had already paid my co-pay and I figured I may as well stay and get my money's worth.]

Finally (and I do mean finally -- E was on his last bit of patience, not to mention mine was beyond recovery at this point) we got called back and they took all of 5 minutes to check his height, weight, and hemoglobin count. Luckily he didn't need any shots (which I had no idea about, since every other checkup had meant shots up until this point) and so after briefly discussing his eating, height percentile (75th) and weight percentile (95th, lol, the chunk), we were good to go.

And as much as I really love our doctor (she's so sweet and caring), we had a horrible experience at the her office today (and by reading the backstory, you know it's not the first). Which means that as much as I don't want to go through the hassle of it all, I am on the look-out for a new one. That doesn't make me happy.

Which is why I'm ready to go back to bed for a nap.


So tell me, how is your day going??

9 comments:

JAG said...

Oh how I envy your life! ;)
Finding a doctor sucks. I'm sorry it's been such a bad day. :(

Jed said...

I would be so pissed at that doctors office. I would have like yelled at them just to make them look dumb in front of all their patients.

Allison said...

Oh man, I'm so sorry! I know how those days go.

On a better note - not sure what insurance you have but we see Dr. Gifford at Riverside Medical Clinic. Not the closest to you but he is LDS and awesome, if he is taking new patients. I have never waited there and even today, I brought Adam in last minute - they said they would work us in. I signed in, took the kids to the bathroom and they called our name. Seriously awesome.

I hope tonight is a better night and tomorrow is a better day!

Laurel said...

Allison, how many times can you save me? :D I'm definitely going to look into Dr. Gifford, he sounds great. Thanks for the recommendation!

Shalae said...

I know how you feel Laurel, I've had that same thing happen at the dr. office only it was my OBGYN when I was pregnant with Caitlyn. Waited there for an hour and half, everyone else that came in after me made it in first, and then when I finally asked they didn't even have my stuff pulled. I was on a tight schedule, someone was waiting for me, the babysitter had my kids. I was tired and exhausted and just broke down crying to the nurse in the back after I had been sitting for 15-20 minutes there too waiting for someone to do my lab stuff, etc. Bad day.... so I feel for you. I hope the rest of the day went well and you get some good night sleep tonight!

Janae said...

I hope today goes better. Doctor's offices are never fun! Sleep, if you can! You're awesome!

kerry said...

Laurel, I'm so sorry it was a bad day. Office staff makes SUCH a difference in a doctor's office. I have had to find different doctors when the staff is disorganized and uncooperative. I try to be very appreciative when they are good!

Erin said...

Wow, Laurel, you are much more patient than I would be in that situation. As you know, our girls have a very short attention span! Thanks for the sneak peak of pics, BTW! They are soooo cute! I can't wait to see the rest!

Emmers said...

Aw, Laurel!! I'm so sorry!!! Those kinds of days are just big bummers. ARGH! The frustration of the doctor office... you would probably see steam coming out of my ears!!!